Bk99 cast Privacy Policy — How is your information kept secure?
Last Updated: January 2025
Your privacy at bk99 cast is our highest priority. On this page, you can find out what information we collect, why we collect it, and how we keep it secure. Our goal is to ensure transparent and responsible data management for users in Bangladesh.
Privacy Highlights
What information do we collect and why?
Registration & Identity Information
When you create an account at bk99 cast, we collect your name, date of birth, mobile number, and email address. This information is used to verify your identity and keep your account secure. In accordance with Bangladesh regulations, we may request additional documents for identity verification in certain cases. Your personal information is used solely for the purpose of platform security and service delivery. Your identity information is neither sold nor transferred free of charge to any third party.
Financial & Transaction Information
During deposit and withdrawal processes, we store limited information related to your payment method. Full bank account numbers or card numbers are not stored on our servers — they are processed through an encrypted payment gateway. Transaction history is used solely for your account statements and dispute resolution. Financial records may be retained for a specified period to meet legal obligations. We use industry-standard encryption technology to protect your financial information.
Usage & Activity Data
Usage-related data such as which games you play, how long you spend on the platform, and which device you use may be collected automatically. This information helps us improve our service quality and personalize your experience. It also plays an important role in responsible gaming monitoring. You can control cookie-based tracking by changing your browser's cookie settings. However, disabling cookies may limit some platform features.
Is information shared with third parties?
We never sell your personal information or share it with third parties for marketing purposes. However, limited information may be shared with trusted partners for payment processing, identity verification, and technical support. These partners operate under strict confidentiality agreements and may only use the information for their designated tasks. We may be legally obligated to provide information in response to valid requests from law enforcement agencies. In such cases, we always provide only the minimum information necessary.
What are your rights?
You have the right to view, correct, and request deletion of your information. You can update your profile information at any time from your account settings. If you request deletion of your data, we will remove the remaining information within a specified period, except where legally required. The option to opt out of marketing communications is always available. If you have any complaints or questions, please contact our support team.
What happens if the privacy policy changes?
Bk99 cast reserves the right to update this privacy policy as needed. We will notify you of any significant changes in advance via your registered email or platform notifications. The "Last Updated" date at the top of the page always reflects the date of the most recent revision. Continued use of the service after any changes constitutes your agreement to the new policy. If you have any questions about the new policy, our support team is always ready to help.